August Lock Adapter Not Seating: Troubleshooting Guide -... | digitalhomefaults.org

Technical Background:

The August Lock adapter is a critical interface transmitting rotational force from the lock motor to the existing deadbolt. Mechanical tolerances are tight. Improper seating disrupts the alignment. Excessive force can damage the motor drive circuit. Signal strength (RSSI) from the hub must be >-70dBm to reliably report obstructions.

Symptoms:

August Lock adapter fails to fully seat into the deadbolt mechanism. Audible clicking or grinding sounds may occur during system. Lock may appear misaligned. App displays 'deadbolt obstruction' error or reports inability to calibrate.

Possible Causes:

Incorrect adapter selection for the existing deadbolt (Weiser/Schlage).
Debris or obstructions within the deadbolt cylinder.
Warped door frame causing misalignment and preventing proper seating, common in Canadian winters.
Stripped or damaged threads on the deadbolt tailpiece.
Insufficient lubrication of the deadbolt mechanism, leading to increased friction.
Cold weather affecting the physical properties of the plastic adapter.

Solution:

1

Verify the correct adapter is selected for your deadbolt brand and model. Consult the August compatibility list.
2

Disconnect power to the August Lock. Remove the faceplate and battery compartment.
3

Inspect the deadbolt cylinder for obstructions. Use compressed air to remove debris. Lubricate the deadbolt mechanism with silicone-based lubricant (avoid petroleum-based products in cold climates).
4

Check for door frame warping. Use a level to confirm the door frame is square. Adjust the strike plate as needed to compensate for minor misalignments.
5

Carefully align the adapter with the deadbolt tailpiece. Apply gentle pressure while rotating slightly to engage the threads. Do not force the adapter.
6

If the adapter still does not seat properly, inspect the deadbolt tailpiece for damage. Replace the deadbolt if necessary.
7

Reconnect power to the August Lock and recalibrate via the app. Verify smooth operation and no error messages.

Safety Warning:

Ensure the August Lock is securely mounted to prevent unauthorized access. Never force the adapter, as this could damage the lock motor or deadbolt mechanism. Be mindful of lithium battery fire risks. Recycle used batteries properly.

Prevention:

- Annually inspect the deadbolt mechanism for wear and tear. Lubricate as needed. - Before winter, check door frame alignment and adjust the strike plate. - Regularly update the August Lock firmware via the app. - Check battery voltage and replace when low, especially before periods of extreme cold.

Expert Tip:

If experiencing difficulty seating the adapter, try slightly loosening the screws holding the deadbolt to the door. This may provide a small amount of play, making it easier to align the adapter.

Frequently Asked Questions

•My August lock keeps reporting 'deadbolt obstructed' even after this fix. What should I do?

Check the deadbolt strike plate alignment and door frame warping again. Also, ensure the deadbolt throw is sufficient. A weak deadbolt spring can also cause this issue. Contact August support if the problem persists.

•What type of lubricant is best for my deadbolt in cold Canadian winters?

Use a silicone-based lubricant, as it is less likely to freeze or thicken in cold temperatures compared to petroleum-based lubricants. Avoid graphite-based lubricants as they can attract dirt and debris.

•Can cold temperatures affect the August Lock's battery life?

Yes, extreme cold significantly reduces lithium battery capacity. Consider using high-performance lithium batteries designed for cold weather applications. Also, minimize the number of lock/unlock cycles during periods of extreme cold.

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip:

Frequently Asked Questions

Frequently Asked Questions

•My August lock keeps reporting 'deadbolt obstructed' even after this fix. What should I do?

•What type of lubricant is best for my deadbolt in cold Canadian winters?

•Can cold temperatures affect the August Lock's battery life?

Related Questions

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip: