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August•August Lock

Analysis by Lukas & Team

August Lock Mounting Plate Vibration Diagnostic Report

Troubleshooting August Smart Lock vibration issues. Secure your smart home. Canadian winter performance tips & expert solutions.

Frequently Asked Questions

•What type of thread locker is recommended for the mounting screws?

A medium-strength thread locker like Loctite 242 is suitable for securing the mounting screws without making them permanently fixed.

•How do I adjust the strike plate for proper deadbolt alignment?

Loosen the strike plate screws and reposition the plate until the deadbolt extends and retracts smoothly without resistance. You may need to file the strike plate opening slightly for a perfect fit.

•Where can I find replacement screws for the August Lock mounting plate?

Replacement screws can be purchased from most hardware stores. Ensure they are the same size and thread type as the original screws. Consult the August Lock documentation for specifications.

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About Lukas & Team

Lukas leads the technical research department at Digital Home Faults. Together with a team of systems analysts, he specializes in translating complex manufacturer error codes into actionable diagnostic steps for the Canadian market.

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Why This Happens:

Loose mounting screws due to initial over-tightening or insufficient torque.
Hollow door construction amplifying vibrations.
Door frame warping from seasonal temperature changes, causing misalignment and strain on the lock mechanism.
Incorrect deadbolt alignment, forcing the motor to work harder.
Wear and tear on the internal motor drive components causing increased vibration.
Weak or stripped screw threads in the door.

What to Look For:

Excessive vibration of the August Lock mounting plate is observed during lock/unlock cycles. Possible audible buzzing or rattling sound. Visual inspection shows screws backing out. App may report repeated lock/unlock attempts. No error codes are immediately visible.

Technical Background:

The August Lock utilizes a motorized drive to extend or retract the deadbolt. The mounting plate secures the lock body to the door. Vibration indicates instability within this mechanical connection. Repeated stress causes screws to loosen. Cold weather door frame warping exacerbates this issue. RF communication with the lock (Wi-Fi/Z-Wave) is not directly involved, but excessive lock attempts can drain the battery, especially in cold Canadian winters.

Safety Warning:

Do not disassemble the lock beyond basic screw tightening. Tampering with internal components could void the warranty. Always follow manufacturer's instructions. Data privacy is paramount; ensure strong Wi-Fi password and enable two-factor authentication. Consider using a surge protector for power supply.

Recommended Action:

1

Inspect the mounting plate and screws for damage or wear. Replace damaged screws with new ones of the same size and thread type.
2

Tighten the mounting screws using a manual screwdriver, not a power drill, to avoid over-tightening. Apply a small amount of thread locker (e.g., Loctite 242) to the screw threads.
3

If the door is hollow, consider adding reinforcement to the mounting area. Options include installing a solid wood backing plate or using longer screws that penetrate deeper into the door frame.
4

Check the deadbolt alignment. Ensure the deadbolt extends and retracts smoothly without binding. Adjust the strike plate if necessary.
5

Lubricate the deadbolt mechanism with a silicone-based lubricant to reduce friction and strain on the motor.
6

If vibration persists, contact August support for warranty assistance or possible motor replacement.
7

Monitor battery health closely, especially during winter. Replace batteries proactively to avoid lock failure in cold temperatures.