August Lock: Slow Communication on Eero Mesh Network -... | digitalhomefaults.org

Technical Background:

August Lock communicates via Bluetooth to the Connect bridge, which then uses Wi-Fi (2.4GHz) to communicate with the Eero mesh network. The Eero system dynamically manages Wi-Fi channels. Signal strength (RSSI/dBm) between the Connect and the Eero node is critical. High power consumption may also impede battery voltage to RF.

Symptoms:

Observed latency exceeding 500ms during lock/unlock commands via the August app. Intermittent 'device offline' errors in the app. No unusual LED patterns reported.

Possible Causes:

RF interference from other 2.4GHz devices (microwave, cordless phones).
Distance or obstructions between the August Connect and the nearest Eero node.
Eero channel congestion, causing intermittent connectivity issues.
Low battery in the August Lock impacting Bluetooth range and RF transmission.
Firmware incompatibility between August Connect and Eero.
Door frame warping causing mechanical resistance, increasing motor load and affecting power draw during operation.

Solution:

1

Verify the August Connect is within 10 feet of an Eero node, ideally with a clear line of sight. Reposition if necessary.
2

Use the Eero app to check for channel congestion. Consider using the Eero Labs feature (if available) to optimize channel selection.
3

Replace the August Lock batteries with fresh, high-quality lithium batteries. Test communication speed after replacement.
4

Check the August app and Eero app for firmware updates and install any available updates.
5

If using a Bell Giga Hub or Rogers Ignite router in bridge mode, ensure the Eero mesh is properly configured for optimal performance. Refer to the ISP's documentation for bridge mode settings.
6

Use a Wi-Fi analyzer app (available on iOS and Android) to measure the RSSI (signal strength) at the August Connect location. Aim for a reading above -70 dBm.
7

In extreme cold, verify that door frame expansion hasn't caused mechanical binding. Adjust strike plate alignment if necessary.

Safety Warning:

Ensure proper electrical safety when replacing batteries. Dispose of used lithium batteries properly according to municipal regulations. Do not attempt to disassemble or modify the August Lock. Secure your Eero network with a strong password to prevent unauthorized access.

Prevention:

- Replace the August Lock batteries every 6 months, especially before the start of the Canadian winter. - Periodically check for firmware updates for both the August Lock and the Eero system. - Monitor the RSSI of the Wi-Fi signal at the August Connect location. - Consider assigning a static IP address to the August Connect within the Eero network settings to prevent IP address conflicts.

Expert Tip:

The August Connect has a hidden diagnostics mode. Quickly press and release the reset button five times. This will trigger a voice prompt that provides network status and signal strength information.

Frequently Asked Questions

•What are the ideal Eero settings for IoT devices?

Enable band steering to allow devices to connect to the best frequency band automatically. Review firewall settings to ensure IoT devices are not blocked.

•How does extreme cold affect lithium batteries in smart locks?

Extreme cold increases the internal resistance (impedance) of lithium batteries, reducing their capacity and voltage output, which can affect lock operation and signal transmission.

•What security measures should I take when using a smart lock with an Eero mesh?

Enable two-factor authentication on your August account. Ensure your Eero network has a strong password. Regularly update firmware for both the lock and the mesh network. Monitor access logs for suspicious activity.

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip:

Frequently Asked Questions

Frequently Asked Questions

•What are the ideal Eero settings for IoT devices?

•How does extreme cold affect lithium batteries in smart locks?

•What security measures should I take when using a smart lock with an Eero mesh?

Related Questions

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip: