August Lock: Fixing a Tailpiece 180 Degrees Out of Sync... | digitalhomefaults.org

Technical Background:

The August Lock uses a motorized tailpiece adapter to interface with the existing deadbolt. The tailpiece position is monitored by an internal encoder. Misalignment can occur due to physical slippage, internal gear wear, or software calibration errors. Wireless communication utilizes 2.4GHz Wi-Fi for remote control and status updates. Mechanical tolerances are affected by Canadian winter temperatures, leading to binding and increased motor load.

Symptoms:

The August Lock motor engages but the deadbolt doesn't actuate correctly, preventing locking or unlocking. Observed misalignment: 180 degrees. The August app may report calibration errors or obstruction warnings. LED indicator may blink red, indicating a mechanical fault.

Possible Causes:

Mechanical slippage of the tailpiece adapter on the deadbolt shaft.
Internal gear wear within the August Lock's motor assembly.
Inaccurate calibration data stored in the lock's firmware.
Physical obstruction preventing full deadbolt extension.
Warping of the door frame due to temperature-induced expansion/contraction.
Weak battery causing insufficient torque to overcome mechanical resistance in cold weather.

Solution:

1

Remove the August Lock faceplate and battery cover.
2

Manually rotate the deadbolt using the exterior key to confirm smooth operation and identify any binding points. Lubricate the deadbolt mechanism with graphite lubricant.
3

Loosen the set screw(s) securing the tailpiece adapter to the deadbolt shaft.
4

Manually rotate the tailpiece adapter to the correct alignment (parallel to the deadbolt throw).
5

Re-tighten the set screw(s) securely. Verify proper alignment.
6

Reinstall the August Lock faceplate and battery cover. Replace batteries with fresh lithium batteries if needed.
7

Recalibrate the August Lock using the August app, following the on-screen instructions. Ensure a stable Wi-Fi connection (RSSI > -70dBm). If on Bell Giga Hub, verify 2.4GHz band is enabled.

Safety Warning:

Always disconnect power (remove batteries) before performing any mechanical adjustments. Avoid over-tightening set screws, as this can damage the deadbolt shaft. Protect data privacy by using strong passwords and enabling two-factor authentication. Ensure the August app is up to date with the latest security patches.

Prevention:

- Regularly check the tightness of the tailpiece adapter set screws (every 6 months). - Replace batteries annually before the onset of winter. Use lithium batteries for optimal performance in cold temperatures. - Lubricate the deadbolt mechanism twice a year with graphite lubricant to minimize friction. - Periodically recalibrate the August Lock using the August app. - Inspect the door frame and strike plate for signs of warping or misalignment, especially after significant temperature changes.

Expert Tip:

If recalibration fails repeatedly, try performing a factory reset on the August Lock by holding the reset button for 10 seconds. Note: this will require re-pairing the lock with your August account. Check for firmware updates after re-pairing.

Frequently Asked Questions

•How do I check the battery level on my August Lock?

The battery level can be checked within the August app under Device Settings. A low battery warning will also be displayed in the app.

•What type of batteries should I use in my August Lock for Canadian winters?

Use lithium batteries (Energizer Ultimate Lithium or similar) for optimal performance in cold temperatures (-20°C to -40°C). Alkaline batteries have significantly reduced capacity at low temperatures.

•How do I realign the August Lock if the door frame warps in winter?

If the door frame is significantly warped, you may need to adjust the strike plate position or shim the door frame. A professional locksmith can provide the best solution for door frame alignment issues.

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip:

Frequently Asked Questions

Frequently Asked Questions

•How do I check the battery level on my August Lock?

•What type of batteries should I use in my August Lock for Canadian winters?

•How do I realign the August Lock if the door frame warps in winter?

Related Questions

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip: