Analysis by Lukas & Team
Fix Maytag Error 104 during cloud authentication. Diagnose network issues, check Maytag server status, and ensure proper setup. Canadian support.
Lukas leads the technical research department at Digital Home Faults. Together with a team of systems analysts, he specializes in translating complex manufacturer error codes into actionable diagnostic steps for the Canadian market.
Check the official Maytag support website or app for reported server outages in Canada.
Try moving the router closer to the appliance, using a Wi-Fi extender, or switching to a less congested Wi-Fi channel.
Refer to Maytag's support documentation for the required ports and protocols. Contact Maytag support if needed.
Maytag appliances use a proprietary cloud service for remote control and monitoring. Authentication involves a TLS handshake between the appliance, the user's mobile app, and the Maytag cloud. Error 104 indicates a failure during this handshake, often due to network issues, server outages, or incorrect credentials. The appliance typically uses 2.4 GHz Wi-Fi (802.11 b/g/n) for communication.
Do not attempt to disassemble or repair the appliance yourself. This could void the warranty and create a safety hazard. Ensure the appliance is unplugged before performing any maintenance.
- Check appliance firmware updates regularly to ensure compatibility with the cloud service. - Monitor Wi-Fi signal strength at the appliance location. Consider using a Wi-Fi extender if needed. - Assign a static IP address to the appliance in your router settings. This can improve network stability. - Periodically test the connection by sending remote commands to the appliance through the Maytag app.
On some Maytag models, pressing and holding the Wi-Fi connect button for 10 seconds initiates a factory reset, clearing the stored Wi-Fi credentials and forcing a new setup. Be aware that this will erase custom settings.