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Maytag•Smart Dishwasher

Analysis by Lukas & Team

Maytag Smart Dishwasher: White Film on Glasses Troubleshooting

Troubleshoot white film on glasses from your Maytag smart dishwasher. Expert tips for hard water, detergent, and rinse aid issues in Canadian homes.

Frequently Asked Questions

•How do I access the water hardness settings on my Maytag Smart Dishwasher?

Refer to your Maytag Smart Dishwasher's user manual or the Maytag app for instructions on accessing and adjusting the water hardness settings. The process may vary depending on the specific model.

•What type of detergent is best for hard water in a dishwasher?

Powder detergents and detergents with built-in water softening agents are generally recommended for hard water conditions. Look for detergents specifically labeled for hard water use.

•How do I safely disconnect power to my dishwasher for maintenance?

Locate the circuit breaker that supplies power to the dishwasher. Turn off the breaker and verify that the dishwasher is no longer receiving power before proceeding with any maintenance or repairs.

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About Lukas & Team

Lukas leads the technical research department at Digital Home Faults. Together with a team of systems analysts, he specializes in translating complex manufacturer error codes into actionable diagnostic steps for the Canadian market.

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Technical Background:

Maytag smart dishwashers utilize sensors (turbidity, temperature) to optimize cleaning cycles. The control board adjusts detergent dispensing and water temperature based on sensor readings and user-defined settings (via the app or physical controls). Unit communicates via Wi-Fi (2.4 GHz band preferred) to the Maytag cloud for updates and remote control. Water hardness settings directly affect the amount of detergent used.

Critical Safety Precautions:

Ensure the dishwasher is disconnected from the power supply (breaker lockout) before performing any maintenance or repairs. Avoid using harsh chemicals or abrasive cleaners, as they can damage the dishwasher's components. Water and electricity can create dangerous conditions.

Observed Symptoms:

White, opaque film observed on glassware after completion of the wash cycle. May or may not be accompanied by error LEDs. Check for associated notifications in the Maytag app regarding water hardness settings or low rinse aid.

Expert Tip:

If using a Bell Giga Hub, ensure the 2.4GHz Wi-Fi channel is set to a non-overlapping channel (1, 6, or 11) to minimize interference with other devices. This can improve the dishwasher's connectivity and responsiveness.

Why This Happens:

Hard water: High mineral content (calcium, magnesium) in the water supply.
Insufficient rinse aid: Low or empty rinse aid dispenser.
Incorrect detergent dosage: Using too much or too little detergent.
Low water temperature: Insufficient heating of the water during the wash cycle.
Clogged spray arms: Mineral deposits or food particles obstructing spray arm nozzles.
Malfunctioning water softener (if installed inline with the dishwasher).

Solution:

1

Test water hardness: Use a water hardness test kit (available at most hardware stores in Canada) to determine the water hardness level in grains per gallon (GPG) or parts per million (ppm).
2

Adjust dishwasher settings: Configure the dishwasher's water hardness setting to match the measured water hardness level. This can usually be done via the dishwasher's control panel or through the Maytag app.
3

Check and refill rinse aid dispenser: Ensure the rinse aid dispenser is full and set to the appropriate level. Experiment with higher or lower settings to find the optimal setting for your water hardness.
4

Verify detergent type and dosage: Use a high-quality dishwasher detergent specifically designed for hard water. Follow the detergent manufacturer's instructions for proper dosage, adjusting for water hardness.
5

Inspect and clean spray arms: Remove the spray arms and check for any clogs or obstructions. Clean the nozzles with a small brush or toothpick.
6

Run a cleaning cycle: Use a dishwasher cleaner (e.g., citric acid-based) to remove mineral deposits and buildup from the dishwasher's interior.
7

Inspect heating element: Verify the water heating element is functioning. Use a multimeter to test for continuity. Disconnect power before testing.

Prevention:

Regularly test water hardness (every 6 months) and adjust dishwasher settings accordingly.
Use a water softener if water hardness is consistently high.
Clean spray arms monthly to prevent clogs.
Run a cleaning cycle quarterly to remove mineral deposits.
Check rinse aid levels regularly and refill as needed.