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Analysis by Lukas & Team

Maytag Appliance Error 102: Cogeco Wi-Fi Connection Troubleshooting

Troubleshoot Maytag Error 102 on Cogeco Wi-Fi. Canadian guide to fixing smart appliance connectivity issues. Optimize your smart home!

Frequently Asked Questions

•How do I find the MAC address of my Maytag appliance?

The MAC address is typically printed on a sticker located on the back or bottom of the appliance. It may also be accessible through the appliance's settings menu or the Maytag app.

•What are the recommended Wi-Fi security settings for a Cogeco network?

WPA2 or WPA3 encryption with a strong password is recommended for optimal security on your Cogeco network.

•How do I update the firmware on my Cogeco modem?

Cogeco typically pushes firmware updates automatically. You can check for updates manually through the Cogeco web interface or by contacting Cogeco support.

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About Lukas & Team

Lukas leads the technical research department at Digital Home Faults. Together with a team of systems analysts, he specializes in translating complex manufacturer error codes into actionable diagnostic steps for the Canadian market.

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How It Works:

Maytag appliances use a Wi-Fi module (typically 2.4 GHz 802.11 b/g/n) for cloud connectivity and remote control. Error 102 typically indicates a failure during the Wi-Fi provisioning process, which involves exchanging network credentials and device identification with the Maytag servers. DHCP IP address acquisition failure or DNS resolution issues can also trigger Error 102.

What to Look For:

Error 102 displayed on the Maytag appliance's LCD screen or within the Maytag app during Wi-Fi provisioning. The appliance fails to connect to the Cogeco Wi-Fi network. LED status indicator flashes amber or red.

Possible Causes:

Incorrect Wi-Fi password entered during setup.
The 2.4 GHz Wi-Fi network is not enabled on the Cogeco modem or router.
The appliance is too far from the router, resulting in a weak Wi-Fi signal (low RSSI).
Interference from other devices operating on the 2.4 GHz band (microwaves, Bluetooth devices).
Cogeco network settings (e.g., MAC address filtering) are blocking the appliance's access.
Firmware incompatibility between the Maytag appliance and the Cogeco modem.

Recommended Action:

1

Verify the Wi-Fi password entered during setup is correct. Double-check for typos or incorrect capitalization.
2

Ensure the 2.4 GHz Wi-Fi network is enabled on the Cogeco modem (Hitron CODA-4582 or similar). Use the Cogeco web interface (typically 192.168.0.1) to confirm the setting.
3

Move the appliance closer to the Cogeco modem or router to improve the Wi-Fi signal strength. Use a Wi-Fi analyzer app (e.g., Wi-Fi Analyzer on Android or iOS) to measure the RSSI at the appliance's location. Aim for an RSSI above -70 dBm.
4

Temporarily disable other devices operating on the 2.4 GHz band to reduce interference.
5

Check the Cogeco modem's web interface for MAC address filtering or other security settings that may be blocking the appliance. Add the appliance's MAC address to the allowed devices list if necessary.
6

Power cycle both the Maytag appliance (unplug for 60 seconds) and the Cogeco modem/router.
7

If the issue persists, contact Maytag support and Cogeco support for assistance.

Maintenance Tips:

Periodically check the Maytag appliance's firmware for updates and install them promptly.
Ensure the Cogeco modem/router's firmware is up to date.
Consider using a Wi-Fi extender to improve coverage in areas with weak signal strength.
Assign a static IP address to the Maytag appliance on the Cogeco network to avoid DHCP-related issues.