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Analysis by Lukas & Team

Ring Chime: Troubleshooting Slow Green Flashing Light

Fix a Ring Chime flashing green slowly in Canada. Diagnose connectivity & power issues in cold weather environments. Optimize your smart home security now.

Frequently Asked Questions

•How do I reset my Ring Chime?

Press and hold the reset button on the side of the device for 15 seconds until the light begins flashing. Then release. Wait for the solid blue light indicating a factory reset.

•What does the different colored lights on my Ring Chime mean?

A slow green flashing light usually indicates the Chime is trying to connect to Wi-Fi. A solid blue light means it's connected. Red usually indicates an error.

•How do I improve the Wi-Fi signal to my Ring Chime?

Try moving your router closer to the Chime. You can also use a Wi-Fi extender to boost the signal strength in that area of your home.

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About Lukas & Team

Lukas leads the technical research department at Digital Home Faults. Together with a team of systems analysts, he specializes in translating complex manufacturer error codes into actionable diagnostic steps for the Canadian market.

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Recommended Action:

1

Verify the Chime is plugged into a functioning power outlet. Use a different outlet to rule out power issues. Check the outlet voltage with a multimeter (should be 120V AC).
2

Confirm the Wi-Fi router is broadcasting a 2.4GHz network. Ensure the SSID is visible and not hidden. Bell Giga Hub users should check the Smart Steering settings.
3

Reset the Ring Chime to factory settings by holding the reset button for 15 seconds. Observe for solid blue light indicating factory reset completion.
4

Re-attempt the Chime setup process within the Ring app. Ensure the correct Wi-Fi password is entered. Position the Chime closer to the router during setup.
5

Use a Wi-Fi analyzer app (e.g., WiFi Analyzer) on a smartphone to measure the RSSI signal strength at the Chime location. Aim for a value above -70dBm.
6

Temporarily disable any firewall rules on the router that might be interfering with the Ring Chime's communication. Refer to the router's manual for instructions.
7

If the issue persists, contact Ring support for further assistance and warranty information. Have your device serial number ready.

Common Causes:

Wi-Fi connectivity issues with the home network (Rogers/Bell Giga Hub incompatibility).
Incorrect Wi-Fi password entered during setup.
Router firewall blocking necessary ports for Ring services (TCP 80, 443).
Chime too far from the Wi-Fi router, resulting in a weak signal.
Power outlet providing insufficient power (voltage drop under load).
Corrupted firmware during an update process.

Technical Background:

The Ring Chime utilizes 2.4GHz Wi-Fi (802.11 b/g/n) for communication with the Ring Doorbell and the Ring cloud. The green flashing LED typically indicates a device setup mode or a connection attempt. Power consumption averages 1-2W during operation. Boot sequence initiates network discovery within 30 seconds. RSSI values should ideally be above -70dBm for stable operation. Firmware updates are pushed OTA (Over-The-Air) from Ring servers, potentially timing out if network conditions are poor.

What to Look For:

Ring Chime exhibiting a slow, persistent green flashing LED. No audible chime sound during doorbell press. Device unresponsive in the Ring app. Possible error message within the Ring app indicating a connectivity issue or setup failure. Firmware update failing to complete.

Expert Tip:

After factory reset, briefly power-cycle the home Wi-Fi router by unplugging it for 30 seconds. This can often resolve IP address conflicts that may prevent the Chime from connecting. Also, ensure UPnP is enabled on your router for easier device discovery.

Prevention:

Regularly check the Ring Chime's connectivity status within the Ring app
Periodically update the Chime's firmware to the latest version
Ensure a strong and stable Wi-Fi signal at the Chime's location
Consider using a Wi-Fi extender to improve coverage
Assign a static IP address to the Ring Chime in the router settings to prevent IP address conflicts