Analysis by Lukas & Team
Troubleshoot poor Wi-Fi signal on your Ring camera in Canada. Optimize placement, check interference, and boost signal for reliable security.
Lukas leads the technical research department at Digital Home Faults. Together with a team of systems analysts, he specializes in translating complex manufacturer error codes into actionable diagnostic steps for the Canadian market.
Open the Ring app, select your camera, tap 'Device Health,' and look for 'Signal Strength' or 'RSSI'.
Ideally, RSSI should be above -60dBm for optimal performance. Values between -60dBm and -70dBm may experience occasional issues. Values below -70dBm indicate a weak signal.
Yes, a Ring Chime Pro acts as a Wi-Fi extender and can improve the Wi-Fi signal for Ring devices, especially those located further from the router. Ensure it is placed strategically between the router and the camera.
The Ring camera relies on 2.4GHz Wi-Fi (IEEE 802.11 b/g/n) for communication. RSSI (Received Signal Strength Indicator) measures signal power at the camera. Lower (more negative) RSSI values indicate weaker signals. Interference, distance, and physical obstructions degrade signal strength. Battery impedance increases in cold weather reducing RF output.
Ensure the Ring camera is securely mounted to prevent falls. Use appropriate mounting hardware for the surface. Do not attempt to repair the Ring camera yourself. Refer to Ring support or a qualified technician for repairs. Handle lithium-ion batteries with care; dispose of them properly according to municipal regulations. Protect your Wi-Fi network with a strong password (WPA3 is recommended) to prevent unauthorized access.
If using a Bell Giga Hub, access the advanced Wi-Fi settings (via the MyBell app or web interface) and ensure the 2.4 GHz band is enabled and broadcasting. Also, check for any interference mitigation features that may be enabled and test with them disabled to see if it helps the RSSI.