Wyze Cam: Troubleshooting Blinking Yellow and Blue Light... | digitalhomefaults.org

Technical Background:

The blinking yellow and blue light typically indicates the Wyze Cam is in setup mode or is attempting to connect to the Wi-Fi network. This involves a handshake between the camera, the Wi-Fi router (likely a Bell Giga Hub or Rogers Ignite modem in Canada), and the Wyze cloud servers. The process uses 2.4GHz Wi-Fi. A failed handshake results in the blinking pattern. Firmware issues can also cause this behavior. The camera requests a DHCP address and establishes a TCP connection to Wyze servers over port 443.

Symptoms:

Continuous blinking yellow and blue LED on the Wyze Cam. Device unresponsive in the Wyze app. Possible error messages indicating connection failure or setup mode.

Possible Causes:

Incorrect Wi-Fi password entered during setup. Check password case sensitivity.
Weak Wi-Fi signal strength (RSSI below -70 dBm). Walls and interference from other 2.4GHz devices can attenuate the signal.
Router firewall blocking outbound connections to Wyze servers. Rogers Ignite and Bell Giga Hub routers have default firewall settings.
DHCP server on the router not assigning an IP address to the camera. Address conflicts can occur.
Firmware corruption during an over-the-air (OTA) update.
Hardware failure in the camera's Wi-Fi module. Suspect this after exhausting other troubleshooting steps.

Solution:

1

Verify the Wi-Fi password is correct and the camera is within range of the router. Use a Wi-Fi analyzer app on your smartphone to measure the RSSI near the camera. Optimal RSSI is -30dBm to -67dBm.
2

Power cycle the Wyze Cam by unplugging it for 30 seconds and then plugging it back in. This forces the camera to re-establish a connection.
3

Force close and reopen the Wyze app on your smartphone or tablet. Clear the app cache and data if necessary.
4

Perform a factory reset on the Wyze Cam. This is usually done by pressing and holding the setup button on the camera for 10 seconds until the LED turns solid yellow. Then, re-run the setup process in the Wyze app.
5

Check your router's firewall settings to ensure that outbound connections to Wyze servers are not blocked. Look for any blocked devices in the router's management interface. Consult Bell/Rogers support documentation for specific firewall settings.
6

Ensure your router is assigning IP addresses via DHCP. Check the router's DHCP lease table to see if the Wyze Cam is listed. If not, reserve a static IP address for the camera on your router.
7

As a last resort, try connecting the Wyze Cam to a different Wi-Fi network (e.g., a mobile hotspot) to rule out issues with your home network. Contact Wyze support if the problem persists.

Safety Warning:

Ensure the Wyze Cam is securely mounted to prevent it from falling and causing injury. Never attempt to disassemble the camera yourself, as this could void the warranty and create a safety hazard. Be mindful of data privacy when using cloud-based security cameras. Change the default password and enable two-factor authentication on your Wyze account. Secure the camera's mounting from physical tampering.

Prevention:

Regularly check the Wyze app for firmware updates and install them promptly. Monitor Wi-Fi signal strength near the camera and relocate the router or add a Wi-Fi extender if necessary. Schedule a monthly power cycle of the camera. Assign a static IP to the camera to avoid DHCP address conflicts. Before winter, ensure all exterior camera enclosures are properly sealed to prevent moisture ingress which can damage the Wi-Fi module.

Expert Tip:

Try the three-tap reset sequence. Rapidly press the setup button three times in quick succession, then wait for the camera to reboot. This can sometimes clear a corrupted configuration and resolve connectivity issues without a full factory reset.

Frequently Asked Questions

•What does a solid yellow light mean on a Wyze Cam?

A solid yellow light on a Wyze Cam typically indicates that the device is ready for setup or is undergoing a factory reset.

•My Wyze Cam keeps disconnecting. What can I do?

Ensure your Wi-Fi signal is strong, update the camera's firmware, and consider assigning a static IP address to the camera on your router.

•How do I reset my Wyze Cam?

Press and hold the setup button on the camera for about 10 seconds until the LED turns solid yellow. Then, follow the setup instructions in the Wyze app.

Technical Background:

Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

Expert Tip:

Frequently Asked Questions

Frequently Asked Questions

•What does a solid yellow light mean on a Wyze Cam?

•My Wyze Cam keeps disconnecting. What can I do?

•How do I reset my Wyze Cam?

Related Questions

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Symptoms:

Possible Causes:

Solution:

Safety Warning:

Prevention:

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